Returns & Exchanges
At Mega Furniture, we want you to love your home, which is why we offer a 30-day return policy on most items to ensure your complete satisfaction. If a piece doesn't fit your space or style, our team is here to help you find the perfect replacement or process a refund.
Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and photos of the item in its current condition.
Prepare for Pickup
Ensure the furniture is disassembled and placed back in its original packaging to prevent damage during the return transit.
Schedule Collection
Once approved, our logistics partner will contact you to schedule a convenient time for our professional movers to collect the item from your home.
Receive Your Refund
After our warehouse inspects the returned item, we will issue a refund to your original payment method, minus applicable restocking and delivery fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing